Service

Website Care

We specialize in ensuring your website remains protected, well-maintained, regularly backed up, and secure.

Let Us Take the Stress Away

Our services encompass regular maintenance, tailored hours for additional bug fixes or development, all in the aim to keep your site up-to-date and secure. In the event of any issues, our qualified WordPress experts will promptly address them to ensure your online business stays operational.

Comprehensive Solutions

We offer a wide range of website care services, from security updates to performance optimization, designed to enhance the functionality and user experience of your website.

Tailored Plans for Your Needs

Our ongoing website maintenance and security packages for WordPress are tailored to keep your online presence smooth and hassle-free.

Service Features

Web Care service features

Choose one of our WordPress maintenance service packages to ensure your website remains cutting-edge and optimized. Let ECWebDesigns take care of your WordPress site's health, security, and functionality while you focus on growing your business.

Managed Updates

Our service includes proactive maintenance, thorough testing of the site after updates, and other functionalities to guarantee a seamless user experience.

Off-Site Backup

Our off-site backup service ensures that your website's data is regularly and securely backed up off-site, safeguarding it against unforeseen data loss, corruption, or cyber threats.

Security Monitoring

We prioritize the security of your website by implementing proactive security monitoring measures.

Performance Checks

Our performance checks service ensures that your website remains responsive and competitive within the ever-evolving digital landscape.

Malware Scanning

Our malware scanning service utilizes industry-leading tools and practices to proactively identify and mitigate potential malware threats, ensuring the integrity and security of your website and its visitors' data.

On-demand Support

We understand that technical hitches can arise at any time. Our on-demand support service, staffed by qualified WordPress experts, guarantees prompt attention to any issues, ensuring the uninterrupted operational continuity of your Australian online business.

Monthly Report

Transparency and accountability are central to our service. Our monthly report provides comprehensive insights into the performance and security of your website, empowering you with valuable information to make informed decisions and optimize your online presence.

Testimonials

Our success, echoed by our clients

Our clients share their experiences of transformation and growth. Unfiltered feedback and the true testament to our service quality.

Working with them was refreshing. They impressed us with their creativity, professionalism, and technical skills. They took the time to understand our needs and executed beyond our expectations.
John Smith
COO, TechSolutions Inc.
They have been instrumental in our digital transformation. Their team's ability to seamlessly integrate with our in-house staff was commendable. We are looking forward to continuing our collaboration.
Sara Johnson
CFO, FinTrack Corp.

Pricing

Tailored Plans for Your Needs

Choose from our selection of plans designed to suit various needs. Should you require additional options or customized services, get in touch with us for a tailored package.

Lite Package

Monthly Care
Perfect for small sites

$780 AUD/YR

Premium Package

Weekly Care
Perfect for medium to large sites

$1980 AUD/YR

Elite Package

Daily Care
Perfect large businesses, eCommerce, or LMS sites

$2980 AUD/YR

Service FAQs

Got service questions?

Our FAQ section provides concise and easily understandable responses to all of your inquiries pertaining to our services.

What does the Website Care Maintenance service entail?

The service involves ensuring your website is protected, maintained, backed up, and secure. It includes routine maintenance, bug fixes, and development hours as needed.

What are the different plan options available for Website Care Maintenance?

There are three main plans: Lite, Premium, and eCommerce, each offering varying levels of updates, security features, backups, and technical support.

Can I request custom services or additional options for my maintenance plan?

Yes, additional custom services or options can be requested by contacting ECWebDesigns for a tailored plan to suit your specific needs.

What happens if my website gets infected with malware or viruses?

In the event of malware or virus detection, our security experts will take immediate action to remove the threat and restore your website to a secure state.

What happens if something goes wrong with my website?

Qualified WordPress experts from ECWebDesigns will solve any issues that arise to ensure your online business continues to run smoothly.

Does the website care maintenance service include content updates and changes?

Yes, depending on the plan, you can receive a specified number of hours for simple website/content changes or additional hours of technical support for more complex modifications.

Will my website experience any downtime during maintenance?

No, we have procedures in place to ensure minimal to no downtime during maintenance and updates, keeping your website accessible to visitors.

How can I access performance reports for my website under the maintenance plan?

Monthly reports are provided on the 10th of the month and will be sent to you via email.

Let's Connect

Get In Touch

Let's chat about what you need. Get in touch with us for a quote and learn how we can work together to create something truly remarkable. We're here to make sure your project gets the finest treatment it deserves.

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Satisfied Clients
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